X

Fire Aging

The “Aged by Fire” process uses the power of flame to emulate the patina formed by years of wear. Each pair of “Aged by Fire” boots is hand-customized to order, so all sales are final. Please allow 4-8 weeks for delivery.

Shipping & Returns

Free Shipping

We offer free shipping within the continental United States for orders over $175. 

No-Hassle Returns and Exchanges

The customer is responsible for shipping fees for all returns.  We accept returns or exchanges on unworn and unused products within 15 days of purchase.  This does not include outlet items.

  • All returns must include a proper return authorization number on the shipping box in order to be processed.
  • Refunds will be issued in the form of payment used to make the original purchase.
  • Once we receive your return, please allow 3 days for a refund or store credit to be issued.
  • All products must be unworn, undamaged and in the original packaging.
  • Customer is responsible for shipping and customs on all international returns.
  • Any items purchased as final sale may not be returned or exchanged.

To start the return/exchange process, please email info@urbanshepherdboots.com.

x