Fire Aging

The “Aged by Fire” process uses the power of flame to emulate the patina formed by years of wear. Each pair of “Aged by Fire” boots is hand-customized to order, so all sales are final. Please allow 4-8 weeks for delivery.

Shipping & Returns

Free Shipping

We offer free shipping within the continental United States for orders over $100. 

No-Hassle Returns and Exchanges

The customer is responsible for shipping fees for all returns.  We accept returns or exchanges on unworn and unused products within 15 days of purchase.

  • All returns must include a proper return authorization number on the shipping box in order to be processed.
  • Refunds will be issued in the form of payment used to make the original purchase.
  • Once we receive your return, please allow 3 days for a refund or store credit to be issued.
  • All products must be unworn, undamaged and in the original packaging.
  • Customer is responsible for shipping and customs on all international returns.
  • Any items purchased as final sale may not be returned or exchanged.

To start the return/exchange process, please email info@urbanshepherdboots.com.